1. Acceptance
This website is operated by TidalTech Software Co., Ltd. to provide information about the company, services, capabilities and contact channels. If you do not agree with these terms, please stop using the website.
2. Website purpose and information
Website content is provided for general information. It is not legal, financial, security or technical advice tailored to your circumstances and does not by itself create a client relationship, contract or commitment to provide services.
TidalTech may update content without prior notice and does not promise that all information will always be complete or suitable for every situation.
3. Limited licence to use the website
You may access and use the website for lawful personal or ordinary business purposes. This permission is limited, non-exclusive and non-transferable.
Unless permitted by law or approved by TidalTech in writing, you may not systematically copy, republish, sell, sublicense or commercially exploit a substantial part of the website content.
4. Prohibited conduct
You must not attempt to disrupt the website, gain unauthorised system access, perform harmful vulnerability scanning, distribute malware, impersonate others, scrape data unlawfully, send spam, or use the website in a way that violates applicable law or third-party rights.
5. Intellectual property
The TidalTech logo, trade name, website design, original content, source materials and publications are owned by TidalTech or lawfully used by TidalTech unless stated otherwise.
Software, documents or resources made available under separate licence terms remain governed by those specific terms.
6. Third-party links and services
The website may link to external websites or services for convenience. TidalTech does not control their content, availability, security or policies and is not responsible for your use of third-party services.
7. Project discussions, quotations and contracts
Emails, meetings, website content and preliminary discussions do not automatically form a contract. Scope, price, delivery dates, acceptance, warranties, service levels, intellectual-property ownership, confidentiality and other obligations apply only as set out in a proposal, statement of work, contract or other document accepted by the relevant parties.
If this website conflicts with an executed project agreement, the applicable agreement takes precedence for that project.
8. Website provided as available
To the extent permitted by law, the website is provided on an “as available” basis. TidalTech does not guarantee uninterrupted availability, error-free operation, freedom from vulnerabilities or suitability for every user's purpose.
Technical information on the website is general and should not be the sole basis for important system or security decisions.
9. Limitation of liability
To the maximum extent permitted by law, TidalTech is not liable for indirect, incidental, special or consequential loss arising solely from access to, inability to access, reliance on website content or use of third-party links. Nothing in these terms excludes liability that cannot lawfully be excluded.
10. Data protection
Personal-data processing related to this website is described in our Data Protection Policy. When you provide information through email or another contact channel, you are responsible for ensuring that you have the lawful right to provide it.
11. Governing law and disputes
These terms are governed by the laws of the Socialist Republic of Vietnam, subject to any mandatory rules that apply otherwise. The parties are encouraged to first attempt good-faith resolution of disputes; unresolved matters will be handled according to the procedures and jurisdiction provided by applicable law.
12. Changes or discontinuation
TidalTech may change, suspend or discontinue all or part of the website and may update these terms from time to time. Continued use after an update indicates continued acceptance of the current version to the extent permitted by law.
13. Contact
Questions about the website or these terms can be sent to support@tidaltechsoft.com.